OTIS RIDGE 2021-22 Covid-19 Safety Statement & Guidelines

COVID has changed all of our lives in many ways – who would have thought when we closed in March 2020 that we would still be dealing with it this season? Everybody’s safety is our primary concern and we will comply with all Commonwealth, local BOH, and CDC guidelines and mandates. Following you will find our procedures for the season to keep everybody as safe as we can – keep in mind that these procedures may change as our guidelines change.

We take our responsibility seriously – BUT we can't do it alone. A big part of keeping everybody safe will fall on you. You may or may not agree with COVID restrictions and that is your right. However, when you are on Ridge property we ask that you respect our policies and guidelines.

Our mantra for this year – DON’T BE THE REASON TO END OUR SEASON

Guidelines for All Guests and Employees
Please help us minimize the spread of COVID
  • Guideline reminders are posted throughout the base area.
  • Wash your hands often with soap and water for at least 20 seconds, especially before you eat. Use the sanitizer stations located in all buildings.
  • Observe traffic patterns when applicable.
  • Face masks/coverings that cover the mouth and nose are mandatory for everyone over the age of 2 except when you are seated and eating. Sitting at a table with a bag of snacks does not count.
  • Avoid touching your eyes, nose, or mouth.
  • Observe capacity limits if any in all in-door spaces.
  • Stay at home if you feel sick.
National Ski Area Association SKI WELL BE WELL Brochure
STAFF
  • All staff working indoors will wear masks/face covering that cover the mouth and nose.
  • All employees have had COVID training appropriate to their departments.
  • This will be a stressful year for everybody, especially staff on the front lines. Please be patient and respectful as we do our best to keep everybody safe.
HYGIENE/CLEANING PROTOCOLS
  • There are hand sanitizer stations located through all buildings. All lift buildings have hand sanitizer available for operators’ use.
  • Soap dispensers in the restrooms are touch-free.
  • The lift buildings will be fogged between shifts and at lunchtime.
  • All buildings will be fogged at night.
  • Rental equipment will be sanitized between each use.
  • There will be enhanced cleaning of all touchpoints in the interior space.
  • There will be plexiglass barriers in place at all points of purchase.
  • Each morning the lift buildings will be stocked with COVID-specific disinfectant and sanitizer. The operators will follow a cleaning schedule during their shifts.
LODGES/FOOD AND BEVERAGE
MASKS ARE REQUIRED AT ALL TIMES INDOORS to prevent against the transmission of COVID-19 unless seated at a table and actively eating/drinking. Face coverings must be put back on when eating/drinking is completed. We understand this can be an inconvenience, however the safety of our employees and guests is paramount and we appreciate your compliance with this requirement. We encourage guests to eat outdoors or inside your car.

There are hand-sanitizing stations in all buildings and plexiglass guards. Please remember to wash/sanitize your hands frequently.
  • No bags or personal items left on tables, chairs, or floors.
  • No moving tables/chairs.
  • Please limit your time indoors to 15 minutes for warm-up, 45 minutes if you are eating.
RENTAL/RETAIL SHOP
  • We will follow all guidelines/mandates from the state/CDC/local BOH – as these change so may our policies
  • There are multiple hands-free sanitizer stations available for your use
  • All staff will wear masks/face coverings that cover the mouth and nose.
  • Masks/face covering that cover your nose and mouth are mandatory for everybody over age 2.
  • Please respect posted capacity limit in the building if any.
  • As much as possible rental paperwork should be completed ahead of time to minimize time spent in the building.
  • Please do not handle the merchandise more than necessary.
  • All equipment will be sanitized between users.
  • When you have been fitted, please take your footwear to your car – it cannot be left in the shop.
TICKETS
  • We do not plan to require reservations for lift tickets. Capacity will be dependent on terrain/lifts open.
  • On weekends and during holiday periods, you will purchase your tickets at an outdoor window. During the week and at night, you will purchase them in the lodge.
  • On weekends and during holiday periods there will be a morning half-day ticket available.
LIFTS
  • Lifts will be loaded to maximum uphill capacity to minimize wait times. You may be asked to ride the lift with skiers and riders who are not part of your household or reservation group.
SNOWSPORTS SCHOOL
  • For all snowsports lessons all children must be bathroom independent, able to get dressed and undressed without assistance, able to put on equipment without assistance (except for level 1) and if level 4 and up able to ride chair/t-bar independently or have an adult with a lift ticket as a rider.
  • All snowsports programs will be by reservation and must be prepaid. Check the program you want for registration information.
  • To maximize social distancing and prevent congestion at the base area, all snowsports classes will meet at the base of the Bunny Tow.
SKI PATROL
  • Ski patrollers will wear surgical masks and eye protection when working with patients.
  • Injured or ill patients must wear cloth face coverings while care is being provided unless the nature of the injury or illness contra-indicates mask use. In this case, patrollers will wear N-95 masks.
  • Everyone will be asked to sanitize their hands when entering the ski patrol room.
  • Ski patrollers will ask COVID screening questions of patients and respond accordingly.
  • The number of people in the ski patrol room will be limited. Children will, of course, be allowed to have an adult accompany them at all times. Injured adults may not be allowed to have additional company in the aid room, depending on the number of people already in the room as well as the nature of the injury. Those accompanying patients in the aid room will be required to wear a face covering, and asked to sanitize their hands and maintain a 6 foot distance from ski patrollers.
  • When advisable, minor injuries will be managed outdoors.
  • All equipment will be sanitized between uses.
  • Records of all patrollers interacting with each patient will be maintained, in case future contact tracing is necessary.
  • In the event that ambulance transportation is necessary, all ambulance staff will follow or exceed our guidelines.
RACE TEAM
All racers must wear masks when indoors and at any other time when requested by the coaches. We do expect that there will be races this season but registration for each race may be limited - more info will be available as the season approaches.